International Delivery Disruptions and Service Updates

International Shipping:

We just wanted to give you a quick heads-up that there are still some ongoing delays across international shipping networks at the moment. Recent updates from Australia Post show that a mix of reduced flight availability, airspace restrictions, weather events, and changes in customs processes are all having a bit of a knock-on effect globally. This means some parcels heading to or from places like Europe, the UK, the Middle East, and North America may take a little longer than usual to arrive.

It’s not just Australia Post either — other major carriers like DHL, FedEx, and UPS are seeing similar delays across their networks, so it’s very much an industry-wide situation rather than anything isolated. We’re keeping a close eye on things and doing our best to minimise any impact on your orders, but we really appreciate your patience and understanding while things are a bit unpredictable worldwide.

For country specific information, please see the Australia Post website here.

Service Updates (including materials sourcing and supply)

At the same time, we're seeing steady increases in fuel and material costs across the board, which is starting to flow through to shipping and logistics pricing globally. We're doing everything we can on our end to absorb these rises and keep things as consistent and affordable as possible for you. That said, if these costs continue to climb, there may come a point where some adjustments are unavoidable. If that happens, we'll always be upfront, give you plenty of notice, and work hard to keep any changes as minimal as possible - because supporting our customers will always be our top priority.